edit cancel usps hold mail request

Change/Cancel USPS Hold Mail Request Online

Heading out of town or are unavailable to receive your mail and want the delivery to be rescheduled to a later date? The United States Postal Service (USPS) offers to keep it safe at a local Post Office until you are back or available to receive it at the delivery address. Moreover, it offers this service online, to enable its customers to request for holding their mail from anywhere in the world at the click of a button, that too at no extra cost. It also goes one step further and lets the customer edit or cancel this request online as well, to accommodate any further change in plans.

USPS is the largest postal services provider in the United States and offers a breadth of such services for the convenience of its customers. It has imbibed the following core set of goals that act as a beacon for all its initiatives as well as customer satisfaction services.

  • Deliver High-Quality Services
  • Provide Excellent Customer Experiences
  • Ensure a Safe Workplace and an Engaged Workforce

The Hold Mail feature is yet another feather in its cap, making USPS one of the most preferred Postal Delivery Services in the US, delivering to more than 157 million addresses in every city, town, and state in the country.

What is an Online Hold Mail Request?

Put simply, ‘Hold Mail’ is an online service that enables customers to request USPS to hold their mails for 3 to 30 days in case they are unavailable to receive it on time or are out of town. One can put this request either online if the duration is less than 30 days or by visiting the nearest USPS post office if the mail has to be held for more than 30 days. In both cases, one needs to fill the form ‘PS Form 8076’.

Once a Hold Mail request is submitted online, a confirmation number is sent to the email address supplied by the customer at the time of the request. This confirmation number should be kept handy in case the request is to be edited or canceled at any time.

Edit/Cancel an existing Hold Mail Request :

Placed a Hold Mail request with USPS online, but need to edit or cancel it due to a change in plans? Sometimes, a customer might plan an early return from his/her trip or cancel the trip altogether, making it necessary to receive the mail as scheduled rather than holding it at the Post Office. Keeping this in mind, USPS, living up to its goal of providing Excellent Customer Experiences, lets the customer edit or cancel a Hold Mail request online. With just a few clicks, the customer can easily change the dates of delivery or simply cancel the request.

Change USPS Hold Mail Request Online :

An existing Hold Mail request can be looked up online by inputting the Hold Mail confirmation number and the email address or phone number with which the request was submitted.

The following steps need to be followed for requesting an edit in the Hold Mail request if the confirmation number is available with the customer.

Step 1: Visit the USPS website through the link here.

Step 2: On the right-hand side of the webpage, click on the option ‘Edit or cancel an existing Hold Mail request’.

edit cancel usps hold mail request

Step 3: Enter all the required information in the form including confirmation number and either the email address or phone number used while placing the original request.

edit cancel usps hold mail request

Step 4: Post authorization, one can modify his/ her information as per preference as well as change the start and end date of the service. However, once the request is initiated, one can only change the end date and not the start date. Click on the ‘Continue’ button at the bottom of the page to move forward.

Step 5: After making the required changes, click on ‘Verify’ and a confirmation will appear on the next page. This shows that the USPS has noted the changes in the request and updated its systems accordingly.

Cancel USPS Hold Mail Request Online :

A customer also has the option of canceling a Hold Mail request online in cases where the planned absence from the delivery address is no longer necessary. The following steps need to be followed for requesting the cancellation of the Hold Mail request if the confirmation number is available with the customer.

Step 1: Visit the USPS website through the link here.

Step 2: On the right-hand side of the webpage, click on ‘Edit or cancel an existing Hold Mail request’

Step 3: Enter all the required information in the form including confirmation number and either the email address or phone number used while placing the original request.

Step 4: Post authorization, one can cancel the request and click on the ‘Continue’ button to proceed.

Step 5: The customer is now redirected to the ‘Verify the Cancellation’ page.

Step 5: Click on ‘Yes’ and a cancellation confirmation page will appear, indicating that the portal has received and confirmed the cancellation request.

Change or Cancel a Hold Mail Request without Confirmation Number :

You must have noticed that you need a confirmation number to do the steps outlined above. However, if you don’t have one, then please visit your nearest Post Office along with your proof of identity and edit or cancel the request as per instructions provided by you.

Which other providers offer this service?

FedEx, through its service, FedEx Delivery Manager also lets customers decide when they want their packages to be delivered as per their schedule through their computer or mobile device. FedEx has its presence in more than 220 countries through the on-time delivery module. With UPS My Choice service, customers can get up to date delivery alerts and reschedule or redirect their deliveries as needed, through the UPS Mobile site from their smartphones or tablet. Though both the FedEx and UPS are USPS’s tough competitors, yet USPS has its dominance across the sphere with its market presence and a better process in place.

Conclusion: We described various ways for you to edit or cancel the mail hold request online. We have suggested the way to go to the post offices in case if you have lost your confirmation number. I hope it will guide you the right and will give you a fruitful result.

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