How Do I Claim a Lost USPS Package?

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USPS stands for United States Postal Service. This parcel service delivers mails, packages, letters across the U.S. independently, and it is a branch of the federal government of the United States. The headquarters of USPS is at Washington D.C. It was first established on July 1, 1971.

If you have lost your package in the USPS system, then you have come to the right place. In the following steps, we will help you with how you can find out about your lost package.

How Do I File a Claim With USPS:

  1. Track Your Package

Before claiming your package, make sure you have tracked your package through the given link. On the USPS website, you can check the current status of the package.

  1. Fill the Help Request Form

You can fill the help request form on the USPS website before you proceed with your missing package search. They will ensure sending the request form to the designated authorities, i.e., the local Post Office of your locality. Make sure to fill the form electronically with a computer or laptop.

  1. Apply a Missing Mail Search Request

If, after seven days of filling and submitting the online help request form, your package has not yet arrived, then you can apply for a missing mail search request. The following things will be required for the request:

  • Sender’s Mailing Address
  • Receiver’s Mailing Address
  • Size and type of the mail
  • Identifying information: USPS Tracking number, mailing receipt, mailing date, etc.
  • Description of the content in the mail: color, brand, model, size if required.
  • Any picture of the mail content, if available.

Where Will You Claim For The Missing Mail?

You can apply for it on this website:

Suppose you are not able to claim for the missing mail online. You can also apply for it offline. All you have to do is call 800-ASK-USPS (800-275-8777) and ask them to mail you the claim form. Send them the filled form and other documentation of loss of the particular mail with its insured services attached to it in print form.


  1. What kind of mail is eligible for the missing mail search request?

All kind of delivery packages is eligible for applying for a missing mail search request. However, the USPS does not guarantee the search will be a 100% successful outcome. The items that you can’t return are:

  • Hazardous Material
  • Live Ammunition
  • Food Items
  • Handguns
  • Beauty Products
  1. 2. What do you need to submit a missing mail search request?

You will need necessary information like the sender and receiver’s address. he details the package that went missing and the tracking number of your package.

3. When can I file a missing mail search request?

The earliest you can apply for this request is seven days after the mailing date, and the maximum goes up to 1 year of the original date of mailing. You must apply for it from 7 days to 365 days window of date of mailing.

So, there you go, the process of searching your mail through USPS is easy and handy. We hope this article helps you.

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